Frequently Asked Questions

Yes, Each job has a 2 hour minimum in order to stay cost effective.

We provide all the equipment needed to protect your building and property while allowing us to move with efficiency.

All the equipment and product we use is 100% included in the hourly rate for your convenience.

 

This includes:

 

  • Four wheel dollies
  • Two wheel dollies
  • Moving blankets
  • Neoprene rubber floor protector
  • 75 piece tool set (furniture assembly)
  • Shrink wrap
  • Tape
  • Packing paper
  • Bubble wrap
  • Ratchet straps

We take pride in having a pricing model with a single hourly rate with no hidden fees guaranteed. That rate depends on the amount of movers and whether you need labor-only or full-service (movers with a truck).

 

All equipment and products to safely move your belongings are included in the rate.

 

That rate is multiplied by the amount of hours it takes to complete your move in order to calculate your total bill (However, any moves under 2 hours is still billed at the 2 hour minimum). We bill in quarter-hour increments.

 

Since every move is unique, it’s difficult to know exactly how long completing a move will take. However, our Instant Quote Calculator can you help you get an idea.

 

Boxes are the only exception when needing packing services and are charged at:

-Small Box (16x12x12): $4 each

–Medium box (18x18x16): $5 each
–Large box (18x18x24): $6 each

-Large TV box (32-72 inch): $40

-Extra Large TV box (up to 86 inch): $50

 

Lasty, We only start the clock after we do a walk-through of your property the day of the move. During the walk-through you will tell us everything you want moved along with the priority of your belongings.  This will also help in case you want us to accomodate specific timeframes (e.g, we focus on all the heavy furniture first before moving on to boxes within a set time limit)

Yes, we offer packing services under the “labor-Only” category. 

 

We can also provide packing before a full-service move involving a truck, but we highly recommend the packing and loading/unloading be done on seperate days.

 

This is to allow for adaquete time for both endeavors.

There is no fee for cancellations or rescheduling request made with atleast a 24 hour notice. This can be done within the customer panel which is sent in a link to your email after booking.

 

Cancellations or rescheduling requests made with less than a 24 hours before the move, are subject to the deposit being forefeited.

Wrapping large or delicate items in order to have them transported safely is included on moving day when loading the truck.

 

Stand-alone packing services are typically for stowing smaller loose items in boxes such as dishware, clothes, office supplies, books, etc.

We offer basic liability insurance which is $0.60 per pound.

 

While this is the industry standard, we do our best to compensate closer to actual market rate for damage we cause in order to maintain satisfacation.

We typically prevent damage from happening in the first place through the equipment we use, along with the meticulous care while handling your belongings.

 

With that being said, there is additional “Full Value Protection” insurance that can be purchased by the client in advance, atleast 48 hours before the move.

 

Some options include:

 

  1. movinginsurance.com
  2. Your homeowners insurance company

We provide labor-only crews to help different types of moves. These can include but or not limited to truck, pod, and trailer loads/unloads. Labor-only can also include internal moves within the same building or home.

We like to stay within the greater D.C metro area, which is about a 50 mile radius from alexandria, VA (see map here for an idea). However, we may be able to make exceptions depending on your exact move.

 

There is the option of renting a truck from Uhaul (Penske can be better for longer distance moves that are 300+ miles) and having us load it for you.

 

Examples of Counties we serve but not limited to:

Washington DC, Fairfax County, Prince George County, Montgomery County, Loudoun County, Fauquier County,  Woodbridge, Prince William County, Arlington, Stafford County. 

 

Examples of Cities we serve:

Alexandria,VA; Falls Church,VA; Fairfax,VA; Mclean,VA, Woodbridge,VA; Manassas,VA; Vienna,VA; Chantilly,VA; Springfield,VA;

Bethesda,MD; Silver Spring,MD; Hyattsville,MD; Rockville,VA

 

 

We try to help with your piano moving needs whenever we can! If you don’t have stairs to navigate, we can typically help with an upright piano. If your piano does need to go up or down stairs, or is a piano other than an upright piano, we are happy to refer you to some reputable area companies that specialize in piano moving.

 

For any items above 300 pounds (most appliances are under this), there is section in the booking request to let us know so we can be prepared.

For safety and liability reasons, we do not hoist items under any circumstances. We understand that a lot of houses in this area have very tight spaces to navigate, and we are very good at carefully maneuvering in these challenging areas with large items! But if it’s not possible to get your items up an internal stairwell, we can refer you to companies that specialize in hoisting.

We always recommend emptying out furniture such as dressers, armoires, and filing cabinets. Most furniture pieces aren’t designed to be carried while full, so it can damage the item. It also makes it easier and safer for the movers to handle, particularly on stairs. Sometimes pieces are able to be carried while full without incident, but generally, emptying furniture works out the best.

Yes, we can disassemble furniture especially when it is necessary to maneuver through a building. However, some pieces can be time-consuming. 

 

Its best to have your furniture disassembled ahead of time if you wanted to accomodate for time restraints.

 

 

We can handle removing a TV from a wall mount but we do not mount TV’s. If you don’t have the original box for us to pack it in, we typically wrap TV’s with moving blankets for transport and tightly secure them in the truck.

 

For extra protection, we also have TV boxes you can buy (can accommodate up to 86′) during the booking process.

We accept credit/debit cards, cash, and all forms of digital payment (such as Zelle). Payment is due at the completion of your move.

 

There is a $50 deposit to book which is added towards the final balance. The deposit is refundable as long as the the client cancels or reschedules with atleast 24 hours before booking.

 

 

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